Terms and conditions

Terms and Conditions

Welcome to the website of YPF S.A. (the “Website”); on this Website you will find information about Terms and Conditions and Data Privacy Policy of our Company, its products and services, and its features with a focus on our customers and providers, among other things.

This document (the “Terms and Conditions”) defines the general conditions for access and use of the Website by anyone visiting it and/or using its functions (“Users”).

Entry to the Website, as well as its subsequent use implies the acceptance of the Terms and Conditions and the Privacy Policy by Users, who, upon doing so, declare they understand their contents. Accordingly, Users should consider carefully these terms and conditions before accessing the website and / or using the services at your own risk.

Anyone who does not accept the Terms and Conditions or the Privacy Policy must refrain from using the Website.

Unilateral modification

YPF S.A. reserves the right, at any time and without prior notice, to modify or eliminate the content, structure, design, services and conditions of access and/or use of this Website.

Besides, as YPF S.A. reserves the right to modify these Terms and Conditions at any time, we recommend this document should be regularly consulted.

Website Use

The entry and use of this Website is subject to Argentine legislation. User undertakes to use the Website, its services and contents without violating the applicable law, good faith and public order. Therefore, it is prohibited to use the Website for illegal purposes or for any other purpose that may impair or prevent, damage and/or overload in any way the usage or the normal operation of the Website, or which may adversely affect the Website or any third party rights, either directly or indirectly.

Intellectual Property and Use of Content

YPF is the owner of the domain www.ypf.com and holder of the intellectual property rights and any other right over the Website contents, including but not limited to, images, videos, audio files, trademarks, designations, designs, logos, slogans, documents and source codes (the “Content”). The Content may not be used by anyone other than YPF S.A. without the prior and express authorization of YPF S.A.

Users may make copies of the Content if authorized to do so or where YPF is obliged to publicly disclose the Content under the rules and regulations in force. Any reproduction or use of the Content in violation of the above provisions is expressly forbidden.

Disclaimers

Access to the Website and any use of the information contained herein is the sole responsibility of the person who performs these actions. YPF SA is not responsible for the possible consequences or damages that may result from access or use of such information.

YPF S.A. is not responsible for damages caused by viruses, malicious or harmful programs in the contents and / or any other agent that may eventually infect or affect in any way the computer systems used by the user.

YPF S.A does not guarantee the information, text, graphics, links or contents of the articles posted on the Website are accurate or complete, nor does it undertake to update Website information.

Additionally YPF SA is not responsible for the lack of availability, continuity, access, maintenance and effective operation of the Website and / or services and / or updating, accuracy, completeness, relevance, timeliness and reliability of its content, whatever the cause, difficulties of a technical or other nature which may cause these problems to arise; likewise YPF S.A is not responsible for the receipt, storage, collection, dissemination and / or transmission by users of the contents of the Website.

YPF SA in no event will be liable for the contents included on other websites owned by third parties that may be connected by hyperlinks to the Website of YPF SA and for information services provided to visiting users over which YPF SA has no editorial control.

Applicable Law - Jurisdiction

Any dispute that may arise shall be submitted to the courts sitting in the city of Buenos Aires, to the exclusion of any other venue or jurisdiction, in which case, applicable laws in Argentina shall apply.

Contact

If you have any questions, comments and / or suggestions regarding this Website, we invite you to contact our webmaster at the following e-mail: YPFWEB@ypf.com

YPF S.A Macacha Güemes 515, city of Buenos Aires. 2022.

Data Privacy Policy

This Data Privacy Policy (the “Privacy Policy”) is addressed to anyone who enters the website and / or uses its features www.ypf.com (“Users” and “Website”, respectively).

This Policy regulates the processing by YPF S.A. or its subsidiaries (“YPF”) of any User-related information collected through this site (“Personal Data”).

Thus, we comply with the right to be informed and consent stablished in the Personal Data Protection Law No. 25,326 and its supplementary regulations (the “LPDP”, for its acronym in Spanish).

When Users use the Website and / or enter or send Personal Data, they are accepting this Policy as well as the Terms and Conditions.

In certain cases, the different web portals included in the Site may have their own terms and conditions and privacy policies. In such cases, we suggest they should be carefully read.

This Policy describes:
• Which data will be collected, how they will be used and the purpose for which they will be processed;
• How YPF S.A. protects Users’ personal data;
• The rights of Data Subjects and how to exercise such rights;
• The consequences of providing the data or their inaccuracy.

a) Data collected, form and purpose of their processing.

Personal data processing must comply with the provisions of the LPDP. We are committed to protecting the privacy of visitors to this Website. Therefore, our Website dos not collect users’ personal data, unless they provide such us with such data voluntarily.
Should the User furnish YPF information about another person, YPF S.A. assumes the User has obtained the respective authorization from the data subject for its collection and processing under the terms of this Policy. The Company will never use Personal Data for purposes other than those set out in this Policy. Depending on User’s usage of the Website, the collected Personal Data shall be used by YPF for one more of the following purposes:
• Complying with the contractual, scientific or professional obligations agreed with Users;
• Manage contact requests/orders (commercial or media contacts, among other) and Users’ queries and complaints;
• Allowing other activities and / or interactions available on the Website.
• Facilitating data processing by third parties, as established below.

Service Providers - International data transfers

Occasionally, YPF may share certain Personal Data between its companies when this is necessary for the fulfillment of the purposes established in this document.
In certain cases, YPF can communicate Personal Data to strategic partners that provide products and services or carry out processing of information on behalf of YPF. These services may be intended to:
• Process client orders, improve data and customer support
• Support YPF marketing activities. Personal Data will not be disclosed to any third party for its own marketing purposes.
• Store information.
Both YPF and external service providers processing personal data on behalf of YPF might store such information on servers located in third countries (such as the United States of America or European Union). YPF undertakes to implement all the necessary measures for the best conservation and protection of this information in compliance with the requirements and provisions of the LPDP.

Besides, YPF S.A. may disclose personal data if required by law, within the framework of a judicial process or at the request of an authority, both inside and outside the country. Likewise, we also publish personal information if it were necessary or convenient for the sake of national security, to comply with existing legislation or for other relevant reasons of public interest.

b) Security of personal data.

YPF SA has adopted the measures and security levels for data protection required by Law. The personal data collected on this Website are processed automatically and are stored on servers owned by YPF, which are duly registered with the National Database Registry (“Registro Nacional de Bases de Datos”).
All private communications between YPF SA and Users will be considered confidential. In addition, all kinds of information exchanged between both parties, and the information that both parties agree to be of a confidential nature will hold the status of confidential information.
In addition, in order to ensure the protection of trade secrets between YPF SA and the User, the latter agrees not to reveal to third parties neither his identification data, password or reference numbers, which if needed will be provided directly by YPF SA.
Any information and Personal Data entered by User is provided as a sworn statement.
YPF S.A. is not responsible for the accuracy of the personal data provided by Users. However, it ensures the accuracy of the collected data. Such data are kept for as long as necessary to fulfill the purposes for which they were collected, unless required to be kept for a longer term under the law.

c) Data Subject Rights

Data subjects may exercise the right of free access to their data gratuitously, by duly proving their identity to such end, at intervals of not less than six months, unless a legitimate interest for such access is evidenced pursuant to the provisions of section 14, subsection 3 of Law No. 25,326. Besides, if appropriate, data subjects are entitled to exercise the rights of data rectification and suppression.
In order to exercise such rights, data subjects must submit a request, either in person or remotely, by any of the following means: e-mail, registered demand letter and/or written submission with signature certified by a Bank or notary public and/or postal or telegraphic means.
The request must include: a) Name and surname; b) Original or certified copy of the DNI (Argentine ID) or equivalent legally valid document evidencing his/her identity; c) Address; d) Zip Code; e) Telephone; f) E-mail; g) Indication of the type of right being exercised: right of access, rectification, suppression, update or confidentiality. In the last three cases, the data subject provide a brief explanation of the reasons for the request; h) Means through which the data subject desires to obtain the information, which may be provided by electronic, telephone, image or other means appropriate to such end in compliance with section 15.3 of Law No. 25,326; i) the data subject’s handwritten signature at the end of the request from. If the request is made by e-mail, a digital signature, if any, may be used.
According to the filing means choice, the request must be addressed to:
DATOS PERSONALES
SERVICIOS JURÍDICOS
Macacha Güemes 515 - Ciudad de Buenos Aires CP: 1106BKK
Telephone: +54 11 5441 1998
datospersonales@YPF.com
The e-mail address indicated above shall only answer requests related to the exercise of the rights regulated under Data Protection Law No. 25,326. The AGENCIA DE ACCESO A LA INFORMACIÓN PÚBLICA, in its capacity as Enforcement Authority of Law No. 25,326, is in charge of managing all complaints and reports filed by anyone whose rights are affected by the breach of the regulations in force applicable to personal data protection.
YPF S.A.
2022